Privacy Policy
Last Updated: [4/27/2026]
This Privacy Policy explains how Le Glow Studio (“Company,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects your personal information when you access or use our website, mobile application, digital programs, memberships, products, services, live sessions, coaching, forms, social media, or any related content (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our Services.
1. Information We Collect
We may collect personal information directly from you, automatically through your use of our Services, and from third parties.
Personal information we may collect includes:
- full name
- email address
- mailing address
- billing address
- phone number
- payment information
- login credentials
- IP address
- browser type
- device type
- operating system
- app usage activity
- website activity
- cookies and tracking information
- purchase history
- subscription status
- responses to forms or questionnaires
- coaching application information
- testimonials, reviews, comments, or feedback
- photos or videos you voluntarily submit
- messages sent through email, forms, support, or social media
- any other information you voluntarily provide
2. Payment Information
Payments are processed through third-party payment processors.
As of the date of this Privacy Policy, these may include:
- Stripe
- PayPal
- Apple Pay
- Google Pay
- app stores such as Apple App Store and Google Play Store
We do not store your full credit card or payment details on our servers.
Payment processors may collect and process your payment information according to their own privacy policies and terms.
3. Information Collected Automatically
When you access our website, app, or Services, we and our third-party providers may automatically collect certain information, including:
- IP address
- browser type
- operating system
- pages viewed
- links clicked
- referring websites
- time spent on pages
- session duration
- purchase activity
- app usage behavior
- location information (approximate)
- device identifiers
This information helps us improve the user experience and measure performance.
4. How We Use Your Information
We may use your personal information to:
- provide access to purchased programs, memberships, and services
- process purchases and recurring subscriptions
- create and manage your account
- provide customer service and support
- communicate with you regarding purchases, account access, or updates
- send transactional emails
- send marketing emails, promotions, and offers
- deliver lead magnets or free resources
- personalize your experience
- improve our Services, website, and app
- analyze performance and user behavior
- run retargeting or advertising campaigns
- process coaching applications
- review testimonials or submissions
- detect fraud or misuse
- enforce our Terms of Service and policies
- comply with legal obligations
5. Email Marketing and Promotional Communications
By providing your email address, downloading a resource, registering for a webinar, creating an account, making a purchase, or opting into marketing communications, you consent to receive emails from us.
These emails may include:
- educational content
- promotions
- sales offers
- reminders
- updates
- abandoned cart reminders
- membership reminders
- launch announcements
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.
Even if you unsubscribe from marketing emails, we may still send transactional or service-related communications.
6. Cookies and Tracking Technologies
We and our third-party providers may use:
- cookies
- web beacons
- pixels
- tags
- scripts
- analytics tools
These technologies help us:
- remember user preferences
- analyze traffic and usage
- improve user experience
- measure advertising effectiveness
- run retargeting campaigns
We may use services such as:
- Google Analytics
- Meta Pixel (Facebook / Instagram)
- TikTok Pixel
- Kajabi analytics
- app store analytics
- other analytics or advertising platforms
These tools may track your activity across websites and devices.
You can control cookies through your browser settings.
Disabling cookies may affect the functionality of certain Services.
7. Sharing Your Information
We do not sell your personal information.
We may share your information with third parties when necessary to operate our business and provide our Services.
These may include:
- Kajabi
- Stripe
- PayPal
- Apple
- Meta
- TikTok
- Google Analytics
- email marketing providers
- app hosting providers
- payment processors
- customer support tools
- webinar platforms
- video conferencing providers
- form providers such as Tally
- contractors, employees, or service providers
We may also disclose your information:
- to comply with laws or legal requests
- to protect our rights or property
- to enforce our agreements
- to investigate fraud or misuse
- in connection with a merger, acquisition, sale, or transfer of assets
8. Testimonials, Reviews, and User Submissions
If you submit testimonials, reviews, comments, before-and-after photos, videos, or other content to us, you grant us permission to use that content in accordance with our Terms of Service unless you expressly request otherwise in writing.
We may use submitted content for:
- marketing
- social media
- website content
- ads
- sales pages
- emails
- educational materials
We will make reasonable efforts not to disclose sensitive personal details without permission.
9. Coaching Applications and Forms
If you complete a coaching application, questionnaire, intake form, or other assessment, we may collect personal information and health-related or appearance-related information you voluntarily provide.
This information is used solely to:
- assess suitability
- personalize support
- improve recommendations
- prepare for coaching sessions
This information is not medical data and should not be treated as medical records.
10. Data Retention
We retain personal information for as long as necessary to:
- provide Services
- comply with legal obligations
- resolve disputes
- enforce agreements
- maintain business records
Retention periods vary depending on the type of information.
You may request deletion of your personal information, subject to legal or contractual obligations.
11. Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
However, no online platform, website, or transmission method is completely secure.
By using our Services, you acknowledge that there is always some risk associated with sharing information online.
To the fullest extent permitted by law, we are not liable for unauthorized access, hacking, or data breaches unless caused by our gross negligence or willful misconduct.
12. International Users
Our Services may be accessed worldwide.
Your information may be stored or processed in the United States or in other countries where our service providers operate.
By using our Services, you consent to the transfer, storage, and processing of your information outside your country of residence.
You understand that privacy laws in those countries may differ from those in your country.
13. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information.
These rights may include:
- access to your data
- correction of inaccurate data
- deletion of your data
- withdrawal of consent
- objection to certain uses
- data portability
- restriction of processing
- opt-out of marketing communications
California residents may have rights under the California Consumer Privacy Act (CCPA) or similar laws.
European residents may have rights under the General Data Protection Regulation (GDPR).
To exercise your rights, contact us at:
We may need to verify your identity before fulfilling your request.
14. Children’s Privacy
Our Services are not intended for children under 18.
We do not knowingly collect personal information from children.
If we learn that we have collected information from a child without appropriate consent, we may delete it.
15. Third-Party Links and Services
Our website, app, emails, or Services may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party services.
You should review their privacy policies separately.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the “Last Updated” date.
Your continued use of the Services after changes are posted means you accept the updated Privacy Policy.
17. Contact Information
If you have questions about this Privacy Policy or wish to make a privacy-related request, contact us at:
Le Glow Studio
Email: [email protected]
Website: www.leglowstudio.com
